Information Overload – (Part 2)FinTech

by Hazel McHugh on August 16, 2012 with Comments Off comments

Last time, I talked about why financial services is really just as much about information – about communication – as it is about numbers and complex fund predictions.  And then I touched on why the growth in the volume of information, which continues to be boosted by web publishing, presents some key challenges for financial …

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Information Overload – (Part 1)Client Servicing

by Hazel McHugh on August 14, 2012 with Comments Off comments

There’s a common mis-conception that financial services is exclusively a numbers game; that it’s all about returns, interest rates and performance graphs. Infact, whether you service institutional investors and pension funds or Joe Bloggs on the high street and pensioners, financial advice and management has much more to do with information and communication than it …

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